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Numerous American Express cards offer shopping protections that can protect your purchases and the money you spent on them. Coverage terms and limits vary by card. Rather than trying to remember all of this on your own, today we will guide you through the various shopping protections offered by American Express cards.
This guide will provide a comprehensive, detailed look at the variety of shopping protections offered across the American Express card portfolio. Each section outlines a type of coverage and then the cards offering this coverage. Coverage limits will be included, as well.
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In This Post
Cellphone protection
(Image by Irina Dobrolyubova/Getty Images)
Smartphones aren’t cheap. Cellphone protection provides coverage for a stolen or damaged phone. Note that cosmetic damage and phones that are lost (even during shipping) are not covered.
All Amex cards with this benefit provide the same level of protection. If your phone is damaged or stolen, there is a maximum of $800 liability per claim. Each claim is subject to a $50 deductible, and coverage is limited to two claims per eligible account in a 12-month period. Covered phones are restricted to cellphone lines listed on a mobile phone plan paid with the eligible card during the most recent billing period.*
Here are the cards that include this protection:
The Platinum Card® from American Express.The Business Platinum Card® from American Express.Delta SkyMiles® Platinum American Express Card.Delta SkyMiles® Platinum Business American Express Card.Delta SkyMiles® Reserve American Express Card.Delta SkyMiles® Reserve Business American Express Card.*Eligibility and benefit levels vary by card. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for details. Policies are underwritten by New Hampshire Insurance Company, an AIG Company.
Extended warranty
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When you use your eligible card to purchase items that come with a manufacturer’s warranty, extended warranty protection can add up to one extra year to this warranty. Coverage applies to warranties of five years or less.
All Amex cards with this benefit provide the same level of protection. The extended warranty coverage is up to the actual amount charged to your card for the item, with a maximum of $10,000. There is an annual limit of $50,000 per card member account in a calendar year.*
Here are the cards that include this protection when you use them to purchase travel:
American Express® Gold Card.American Express® Business Gold Card.The Platinum Card® from American Express.The Business Platinum Card® from American Express.Delta SkyMiles® Blue American Express Card.Delta SkyMiles® Gold American Express Card.Delta SkyMiles® Gold Business American Express Card.Delta SkyMiles® Platinum American Express Card.Delta SkyMiles® Platinum Business American Express Card.Delta SkyMiles® Reserve American Express Card.Delta SkyMiles® Reserve Business American Express Card.Hilton Honors American Express Card.Hilton Honors American Express Surpass® Card.Hilton Honors American Express Aspire Card.The Hilton Honors American Express Business Card.Marriott Bonvoy Brilliant™ American Express® Card.Marriott Bonvoy Business™ American Express® Card.Blue Cash Preferred® Card from American Express.American Express Blue Business Cash™ Card.The Blue Business® Plus Credit Card from American Express.Amazon Business Card.Amazon Business Prime Card.Lowe’s Business Rewards Card.*Eligibility and benefit levels vary by card. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for details. Policies are underwritten by AMEX Assurance Company.
The information for the Hilton Aspire, Amazon Business, Amazon Business Prime and Lowe’s Business Rewards cards has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.
Return protection
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Have you ever tried to return an item and the store or seller wouldn’t take it back? In these instances, you can return eligible purchases to American Express for up to 90 days from the date of purchase.
With return protection, American Express may refund the full purchase price (excluding shipping and handling) up to $300 per item and up to a maximum of $1,000 per calendar year per card account. To be eligible, you must pay for the entirety of the item with your eligible American Express card, and purchases must be made in the U.S. or its territories.*
Here are the cards that provide return protection when using them for purchases:
The Platinum Card® from American Express.The Business Platinum Card® from American Express.The Business Centurion Card from American Express.Delta SkyMiles® Reserve American Express Card.Delta SkyMiles® Reserve Business American Express Card.Hilton Honors American Express Aspire Card.Marriott Bonvoy Brilliant™ American Express® Card.Blue Cash Preferred® Card from American Express.The Plum Card® from American Express.Amazon Business Card.Amazon Business Prime Card.*Eligibility and benefit levels vary by card. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for details.
The information for the Business Centurion card has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.
Purchase protection
(Photo by Eva-Katalin/Getty Images)
While the return protection allows you to return items, purchase protection is for items you want to keep but which have been accidentally damaged, stolen or lost during a period extending for up to 90 days from the purchase date. Purchase protection is an embedded card benefit and does not require enrollment.
With this coverage, there are two different “levels” of coverage, depending on the card you carry.
Level 1: Higher-end cards
Cards at this level offer coverage with a limit up to $10,000 per occurrence and up to $50,000 per card member account per calendar year.*
The following cards provide this benefit:
American Express® Gold Card.The Platinum Card® from American Express.The Business Platinum Card® from American Express.Delta SkyMiles® Reserve American Express Card.Delta SkyMiles® Reserve Business American Express Card.Hilton Honors American Express Aspire Card.Marriott Bonvoy Brilliant™ American Express® Card.Level 2: Mid-tier cards
Other American Express cards offer purchase protection with a limit of up to $1,000 per occurrence and up to $50,000 per card member account per calendar year.*
Here are the cards that include this protection when you use them to pay for your items:
American Express® Business Gold Card.Delta SkyMiles® Blue American Express Card.Delta SkyMiles® Gold American Express Card.Delta SkyMiles® Gold Business American Express Card.Delta SkyMiles® Platinum American Express Card.Delta SkyMiles® Platinum Business American Express Card.Hilton Honors American Express Aspire Card.Hilton Honors American Express Surpass® Card.The Hilton Honors American Express Business Card.Marriott Bonvoy Business™ American Express® Card.Blue Cash Preferred® Card from American Express.The Plum Card® from American Express.The Blue Business® Plus Credit Card from American Express.American Express Blue Business Cash™ Card.Amazon Business Card.Amazon Business Prime Card.Lowe’s Business Rewards Card.*Eligibility and benefit levels vary by card. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for details. Policies are underwritten by AMEX Assurance Company.
Bottom line
(Photo by Chris Dong/The Points Guy)
Understanding the shopping and purchasing benefits of your card will help you know what to do in the event something goes wrong. American Express provides multiple shopping protections across its family of cards, providing protection for items you want to keep and those you want to return.
Coverage limits within the same benefit can vary by which card you have, so consult your card’s detailed benefits at americanexpress.com/benefitsguide for full details.
Featured photo by Innocenti/Getty Images.
Title: Your complete guide to shopping protections on American Express cards
Sourced From: thepointsguy.com/guide/american-express-shopping-protections/
Published Date: Sat, 04 Jun 2022 16:00:28 +0000
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