Friday, December 15, 2023

Disney Dream cruise ship review: Mostly magic with a bit of mayhem

HOSTED BY: 1 AIR TRAVEL


TPG’s Erica Silverstein accepted a free trip from Disney Cruise Line to cruise on Disney Dream. The opinions expressed below are entirely hers and weren’t subject to review by the line.

A Disney Dream cruise is not just for families with young children who love Mickey Mouse and princesses. Disney lovers of all ages, including many couples who choose to get married on board or on the cruise line’s private island, will appreciate setting sail in an immersive Disney atmosphere.

A Disney Dream sailing is also attractive to travelers who love a good show, as the ship offers stellar musicals, captivating deck parties and all the movies you can watch from the many Disney-owned production companies (Pixar, Marvel, Star Wars and more). Cruisers seeking a more midsize ship, with attentive service and plenty of activities geared toward both kids and adults, will not be disappointed.

Unsurprisingly, Disney Cruise Line does themed sailings well. My five-night Western Caribbean cruise was a Very Merrytime sailing, complete with holiday decorations throughout the ship, seasonal shows and activities, and visits from Santa. Mickey and friends, as well as my fellow passengers, were sporting red and green attire, too. The ship gets equally passionate about Halloween and Marvel-themed sailings.

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A Disney cruise might be a magical experience for some, but Disney Dream isn’t perfect. On my cruise, dining venues were crowded and loud, and the lobby atrium and pool deck did not have enough space for all the cruisers who wanted to watch the signature shows. Cruisers looking for varied nightlife might be disappointed that many adults are tied up with childcare at night and unable to venture out to the adults-only bars and lounges.

A cruise aboard Disney Dream is pricey, especially when compared with family-friendly lines such as Royal Caribbean and Carnival Cruise Line. Make sure that Disney Dream is the ship for you by learning everything you need to know about the ship — from its cabins to its restaurants, attractions and activities — as well as my take on where the ship excels and where it misses the mark.

Overview of Disney Dream


Disney Dream cruise ship pool deck with clear water slide tube running around it
Disney Dream pool deck and AquaDuck. ERICA SILVERSTEIN/THE POINTS GUY

The 130,000-ton Disney Dream contains 1,250 cabins and can carry 2,500 passengers at double occupancy and 4,000 at maximum capacity. That makes it small for a family ship when comparing it to Royal Caribbean’s family favorite Oasis Class ships. The biggest Oasis Class ship, Wonder of the Seas, for example, measures 236,857 tons — 82% bigger than Disney Dream — and carries 5,734 passengers at double occupancy or 6,988 passengers when full.

The ship also stands apart from competitors in that it defies categorization. The ship would be considered mass-market because it offers a range of cabins from windowless insides through suites, appeals to families, does not focus on gourmet food or high-end finishings, and does not offer all-inclusive fares.

Yet Disney Dream’s sailings are priced higher than most family-friendly cruise ships because the Disney brand commands a premium. Plus, you could argue that the service levels are higher and the entertainment is of a higher quality than on Royal Caribbean, Carnival or Norwegian Cruise Line ships.

Related: 5 best cruise lines for families

So who’s on board? Obviously, families with young children make up a large fraction of Disney Dream’s passenger base. You’ll find babies, kids and teens, as well as three-generation groups and extended family or friend groups. Yet the ship also attracts adults who are Disney fans or appreciate Disney’s entertainment and service. It is common for couples to plan onboard weddings or take their honeymoon on a Disney cruise.

Because Disney cruise fares are so high, most Disney Dream passengers are willing to spend money, either because they have a high vacation budget or have saved up for a special trip where they will pull out all the stops. I was surprised how many passengers were paying extra for princess makeovers at the Bibbidi Bobbidi Boutique, high-priced Disney paraphernalia from the onboard shops, and souvenir drink and popcorn containers.

The other thing to recognize about Disney Dream is that the kid activities are central and the adult amenities peripheral. The pool deck features several bars, but they are tucked away at the ends of the deck, not set out by the main pool. The sports pub, nightclub and other themed bars are hidden at the back end of Deck 4 in a warren of interconnected rooms that aren’t always easy to find, and the adults-only specialty restaurants are relegated to a quiet corner at the top of the ship. There is no casino on board.

Because so many of the adults on board are traveling with children, not all are free to go out at night. So, some adult venues and evening activities can be sparsely populated. (Others generate a larger crowd, though.) On the upside, I did not encounter obviously inebriated folks on this cruise — though that could be because I, like so many adults, was traveling with a child and not often in the adult spaces.

What I loved about Disney Dream

The crew and waiters


Disney cruise waiter in Enchanted Garden restaurant.
Disney cruise waiter in Enchanted Garden restaurant. ERICA SILVERSTEIN/THE POINTS GUY

Every cruise line promotes the attentiveness of its crew, but the Disney Dream crew really shined, especially our waiters, who traveled with us from restaurant to restaurant. They quickly learned our preferences, bringing us our preferred drinks as we sat down, giving us butter in addition to the day’s dip for the bread and remembering our tea preferences.

Our main waiter, Richard, always had a riddle or magic trick for the kids in his section, and Afandi, our assistant waiter, made origami for the kids each night. They would patiently listen as our 7-year-old companion told them jokes and stories, even though they were busy delivering meals and clearing plates.

Our room steward, Panca, left us towel animals every day and always inquired if there was anything we needed. The kids club counselors were always welcoming and ready to answer any parent questions. The entertainment staff did a great job involving as many kids as possible in the activities and were friendly and patient.

The shows


Cast perform dance number in “Beauty and the Beast” musical.
“Beauty and the Beast” onboard musical. STEVEN DIAZ/DISNEY CRUISE LINE

I love a good Broadway show, but the song-and-dance revues featured on so many cruise lines often fall flat. The singing ranges from great to mediocre, and while the costume changes and high-tech effects are cool, the shows don’t always have a strong thread connecting the various numbers.

Disney Cruise Line takes a different approach — a more Disney approach, if you will. Disney Dream offers three featured musicals, all with a clear story to tell. Adults can appreciate the strong performances and creative use of costumes and scenery, and kids enjoy seeing some of their favorite characters and stories come to life on stage.

This was especially true of the ship’s version of “Beauty and the Beast,” an abridged version of the story based on the live-action movie. Kids and adults alike were riveted in their seats for an hour and a half, and the performances were stellar, with some of the actors even hailing from Broadway.

The only downside to the shows being so good is that you never want to miss one. That meant my friend and I never sent her daughter to the kids club after dinner, which would have allowed us to enjoy one of the ship’s bars and an after-dinner cocktail together.

Related: The ultimate guide to Disney Cruise Line ships and itineraries

Palo brunch


Bread basket and almond croissant with mimosa on cruise ship table overlooking the sea
Palo brunch. ERICA SILVERSTEIN/THE POINTS GUY

I’d heard from many people that brunch at Palo was amazing, and the experience did not disappoint. If you can sneak away for a couple hours, it’s a lovely way to enjoy a relaxed, quiet, kid-free meal without missing one of the featured rotational restaurants. It’s also good value, leading some people to claim it’s the best $50 you can spend on a Disney cruise.

Our waiter, Victor, was as handsome and charming as any Disney prince. He brought us passionfruit mimosas when my friend said she didn’t care for orange juice. We started the meal with a bread basket, and the almond croissants were the best I’d ever had, warm and flaky with a delicious almond filling that elevated the pastry.

The menu is so varied that it’s hard to choose. Winners included poached eggs with spinach, asparagus and mornay sauce and the goat cheese flatbread. The mushroom ravioli fell flat, but that was OK because I was getting pretty full by then. The chocolate hazelnut dessert was thankfully small because I only had room for a few delectable bites.

My tip: Book an early brunch, and don’t eat anything beforehand. You will definitely want to arrive hungry and with a very empty stomach.

Family-friendly cabins


Sofa bed on Disney Dream.
Sofa bed on Disney Dream. ERICA SILVERSTEIN/THE POINTS GUY

Disney really thought about what families need in a living space when it designed the cabins on its ships, including Disney Dream. As a mom who has cruised with kids since they were babies, I understand the unique challenges families face when sharing a small cabin together. Disney does, too, and has created cabins to eliminate some of those challenges.

It starts with the split bathrooms, one with sink and toilet and the other with sink and shower. That means two can brush their teeth at once, and if a little person suddenly has to go potty when Daddy is in the shower, it’s not a problem.

The cabins have plentiful storage space with lots of drawers because little kid clothing does not fit on grown-up hangers. Our cabin host even left a kid-size bathrobe in the closet, along with the two adult-size ones.

There’s a dim light on the ceiling of the room’s living area where kids will sleep in sofabeds and pulldown bunks to serve as a nightlight. A floor-to-ceiling curtain can extend across the entire room to separate the kids’ sleeping areas from the adults. This way, adults can have the lights on in their section of the room after bedtime.

Even the balconies have childproof locks high up on the door, so you can prevent kiddos from sneaking onto the veranda without adult supervision.

What I didn’t love about Disney Dream

Crowds and queues


Crowds of people on a Disney cruise pool deck
Pirate Night crowds on the pool deck. ERICA SILVERSTEIN/THE POINTS GUY

Disney does not get everything magically right, unfortunately. One way its ships resemble its parks is in the crowds and wait times for nearly everything.

I was dismayed at how much time we spent on this cruise waiting around. Sometimes, it was waiting in the always-long lines for a meet-and-greet and photo opp with characters or to drop off or pick up kids at the Oceaneer Club. I waited 40 minutes on a sea-day afternoon to ride the AquaDuck, and there was no entertainment in that line, as there might be at a Disney park water attraction.

Any show we wanted to see involved arriving early to get seats, occasionally waiting in line to enter the theater. Show up late to one of the Pirate Night shows or any of the events in the atrium lobby, and you will have terrible sightlines and be unable to see much of the show.

The ship also felt small for the number of people it carried, possibly because of bad design and passenger flow. Unless you go very early or late, the pool deck and its two pools are insanely crowded. Even the dining rooms felt like tables were pushed extremely close together, and it was so loud that I often had to raise my voice or lean across the table to converse with my tablemates. Walking through crowded areas was also tricky since kids would veer unpredictably while ambling slowly, so it was hard to get by; both parents and kids would block stairwells or corridors.

The crowding did make the adult areas feel like a respite. Still, the Quiet Cove sun deck and pool area fill up.

Nightlife district


Night club with bar and stools on Disney cruise ship
Evolution night club on Disney Dream. ERICA SILVERSTEIN/THE POINTS GUY

The majority of Disney Dream’s indoor bars and adult lounge areas are grouped together in a warren of interconnected rooms at the back of Deck 4. The District is meant to be a happening nightlife area, but I found it to be more of a dark, confusing afterthought.

I liked the vibe in the pub, with comfy seating and windows to the outside, and the whimsical Champagne bar Pink with its bubbles and corset theming. But the other bars were dark and not necessarily inviting. There was one bar, Skyline, that I could not find until I got turned around in a stairwell and happened upon it.

Related: 5 reasons why Disney cruises aren’t just for kids

A member of the ship’s entertainment team told me that evening adult events were hit or miss as far as attendance goes. It makes sense — I found that by the time I ate dinner and attended the show, it was time to put my friend’s kid to bed. I could have ditched them to hang out in a bar on my own, but that wasn’t an attractive option.

Disney Dream cabins and suites


Balcony cabin on Disney Dream cruise ship
Balcony cabin on Disney Dream. ERICA SILVERSTEIN/THE POINTS GUY

The cabins and suites on Disney Dream were designed with families in mind, more so than on nearly every other cruise ship afloat. Cabins come in various categories, with many that can sleep families of three or four. Most have a split bathroom design, with two half baths; one contains a toilet and sink, the other a sink and shower (or shower-tub combo).

My cabin was a balcony room that could accommodate three, with a queen-size bed and a sofa that flips into a twin bed. I was dismayed to discover that, unlike every other ocean-going cruise ship I’ve sailed, the queen bed did not split into two twins. This forced my friend and I to share a bed. (Cabins that can sleep four will have a pull-down bunk above the sofa bed.)

The room is split in two by a floor-to-ceiling height, full-width blackout curtain, so we could put my friend’s daughter to bed on the couch, turn off the lights on her side of the room and then read in bed with the lights on. One downside of this arrangement is that the small flat-screen TV is in the living area, not the bedroom, so we couldn’t watch a late-night movie. Another downside: The blackout curtains effectively turned the adult sleeping area into an inside cabin with no natural light.

In addition to the sofa bed, the cabin’s living area features a desk with two 110V and one 220V outlets, three deep drawers (perfect for storing kid clothing), a minifridge, the aforementioned TV, an open cabinet with two narrow shelves, a closed cabinet with two tall shelves and a mirror. One of the many light switches by the desk turns on a dim overhead light that can be used as a nightlight. A low-backed chair can be positioned at the desk or turned around to face the coffee table when dining in your cabin.

The master bed is flanked by two small nightstands, each with one drawer, and reading lamps. Only one side of the bed has a 110V and 220V outlet; the other has the cabin’s phone. The closet is divided into two sections, both with hanging space and some open shelves. Adjacent is a shelving unit with three deep drawers and a tall two-shelf open cabinet above. The bed is high enough for suitcases, or your small child, to fit underneath.

I found the storage perfectly adequate for two adults and a child on a five-night cruise, and the room could likely handle belongings for a seven-night or longer cruise, as well.


Disney Dream balcony cabin.

Disney Dream balcony cabin.

Disney Dream balcony cabin.

Disney Dream balcony cabin.

Disney Dream balcony cabin.

Disney Dream balcony cabin.

Disney Dream balcony cabin.

Towel elephant with chocolates on Disney Dream cruise ship

The narrow balcony features two metal and mesh upright chairs and a round metal drinks table. It has a childproof lock you can choose to use to prevent little cruisers from venturing out on the balcony unattended.

The bathroom with the toilet and sink offers three small glass shelves for storing toiletries; the shower room has two. Our bathroom had a tub/shower combo, and at 6 feet tall, I came close to hitting my head on the ceiling; I could not wash my hair without removing the wand showerhead from its holder and reaching it up as far its cord would go.

Each bathroom comes with a refillable hand soap dispenser; the shower room also offers bar soap and refillable containers of Disney brand shampoo, conditioner and shower gel in the tub. You’ll find tissue dispensers in each. The shower room has a full-length mirror on the back of the door, which is useful, but this means there are no hooks on the door to hang extra items. There are, however, two retractable clotheslines in the shower and two large hooks on the wall between the bathroom and the sleeping area.

Less expensive cabins are either windowless insides with “magical portholes” (round video screens set in a window frame that display images from outside the ship with some cameos from animated characters) or ocean-view rooms with a round porthole window that does not open.

Higher-tier cabins include Concierge-level cabins and suites that grant you access to the exclusive Concierge lounge and sun deck on decks 12 and 13, respectively. These rooms come in three styles: a balcony cabin, a one-bedroom suite and a Royal Suite, all with private verandas. They come with upgraded amenities and privileges, such as included Wi-Fi, a pillow menu, feather duvets and priority for check-in and debarkation, tendering and reservations.

Wheelchair-accessible cabins come in nearly every cabin category except the Royal Suite.

Related: The 3 types of Disney Cruise Line ships, explained 

Disney Dream restaurants and bars


Animator's Palate restaurant on Disney Dream.
Animator’s Palate restaurant on Disney Dream. ERICA SILVERSTEIN/THE POINTS GUY

The Disney dining experience is a bit different than what you might have experienced on other cruise ships. The line employs a “rotational dining” system in which you choose early or late seating (5:45 and 8:15 p.m. on my sailing). Then, each night, you are assigned to one of three restaurants each evening. You “rotate” through all the options during the course of your cruise, and your waiters move with you. This way, you can build a rapport, and they can get to know your dining preferences.

Disney Dream does not offer a buffet alternative at dinner, though you can order room service or pick up burgers and chicken tenders at Tow Mater’s Grill on the pool deck. If you choose these options or if the adults in your party make a reservation at the adults-only specialty restaurants, Palo and Remy, you might miss out on one of the themed main dining room experiences.

Restaurants

Overall, the food on Disney is fine, but the emphasis is less on impressive food and more on creating an experience that children will enjoy. The waiters work hard, not only taking orders and serving food, but cutting up food for kids or entertaining them with riddles and origami.

Each of the three main restaurants serves its own menu, but on some nights, each menu will serve the same menu, such as the “welcome aboard” menu on night one and a Caribbean-themed menu on pirate night. Every menu is divided into appetizers, soups and salads, main courses, vegetarian options, lighter options and dessert (which always includes an ice cream sundae and a sugar-free option).

The kids menu varies nightly, but is the same at each restaurant on any given day. It’s divided into appetizers (a different soup each night and a garden salad), mains (macaroni and cheese, mini burgers, pizza and a changing option such as kid-sized surf and turf) and Disney Check Meals (combo dinners served with a main such as baked cod or penne pasta, a vegetable and fruit).

Mickey ice cream bars are the favorite dessert here; ice cream is also available, as well as a changing dessert such as a chocolate brownie with ice cream or white chocolate cheesecake.

Related: Disney cruise tips, tricks, secrets and extra magic to unlock when setting sail with Mickey

Unlike the venues on Disney’s newer ships, the three main restaurants on Disney Dream have less of a theatrical aspect to them, though all are themed.

The design of the Enchanted Garden restaurant on Deck 2 was inspired by the Gardens of Versailles, and its menu claims to be market-style and international. Try the ahi tuna and avocado tower as a starter and the scallops or the prime rib for your main. The signature pecan tart was a nod to Thanksgiving on a Christmas-themed cruise.


Enchanted Garden restaurant.

Enchanted Garden restaurant.

Ahi tuna tower at Enchanted Garden restaurant.

Halibut at Enchanted Garden restaurant.

Animator's Palate restaurant.

Animator's Palate restaurant.

Animator's Palate restaurant.

Pasta at Animator's Palate restaurant.

Royal Palace restaurant.

Royal Palace restaurant.

Right above the Enchanted Garden on Deck 3 is the Royal Palace, inspired by four princesses — Cinderella, Snow White, Belle and Aurora (Sleeping Beauty). See if you can find iconic images from their stories around the dining room. Dinner here is the perfect time to wear your princess dress to dinner or dress up a little.

The menu is French, with starters like escargot and baked brie. Mains include duck breast, rack of lamb and Chateaubriand-roasted steak. For dessert, consider the grand marnier souffle or the apple tart tartin.

Royal Palace was also the sit-down option for breakfast and lunch on our cruise. Breakfast offers a nice selection of fruit and yogurt, breakfast pastries and egg and griddle options. A kids menu features fun-sized versions of eggs, pancakes, Mickey waffles and yogurt with fruit. Signature adult breakfasts include a savory power crepe, a plant-based hot breakfast for the vegans among us, southern hash and brioche French toast.

Most families stick to casual options for lunch, but if you want a sit-down, multicourse meal, the Royal Palace is there for you. The lunch menu is split into a choice of soups and salads, small plates (such as beef satay skewers or tomato and mozzarella bruschetta), chef’s recommendations (churrasco steak, spiced cod fillet), burgers (including a turkey burger and Impossible burger), pasta, a handful of kid-friendly options and dessert (typically one is a sundae). Sit-down lunch is a great option on embarkation day when you don’t want to drag your bags around a crowded buffet.

Animator’s Palate, on Deck 3 aft (essentially behind the Royal Palace), is the night to experience dinner with a show. Video screens around the animation-themed restaurant come to life with characters from “Finding Nemo” and “Finding Dory,” with a surprising interactive element. I enjoyed the butternut squash soup, ginger-teriyaki beef tenderloin and the cookies and cream sundae for dessert.

I generally found the three main restaurants loud, with tables spaced extremely close together. (At Animator’s Palate, our table was separated from the next by the width of the ice bucket for our bottle of Prosecco.) Dinners are not relaxing events, even though the waiters are outstanding, keeping the kids entertained with riddles, magic tricks and origami.

Perhaps that is why Disney Dream’s two specialty restaurants are exclusive to adults over 18. They offer a nice break for the grown-ups in the group to have a quieter, more upscale meal in a less crowded setting. Both the French Remy and Italian Palo are on Deck 12, separated by the Meridian Bar.

Palo is open for brunch on sea days and dinner daily, both for $50 per person. Brunch is a highlight and a great value for all the food they give you. The meal starts with a complimentary Prosecco or mimosa and a bread basket that includes not-to-be-missed warm almond croissants.

Then you can choose as many breakfast or lunch entrees as you’d like; the poached eggs with spinach, asparagus and mornay sauce and the goat cheese flatbread (pizza) were standouts from our brunch. You can also select from frittatas, waffles and pancakes, and mains like lasagna Bolognese, sirloin steak, veal and parmesan-crusted chicken breast.


Palo on Disney Dream.

Palo on Disney Dream.

Palo on Disney Dream.

Palo on Disney Dream.

Palo on Disney Dream.

Palo on Disney Dream.

Palo on Disney Dream.

Remy on Disney Dream.

Remy on Disney Dream.

Remy on Disney Dream.

After you’ve completely stuffed yourself, the waiters have the audacity to offer dessert. We sampled the warm amaretto chocolate fondant and the limoncello torte; while tasty, they were definitely not necessary to complete your meal.

For dinner in Palo, choose from the $50 fixed-price menu (a four-course meal with limited options for each), upgrade to the wine-paired menu or order a la carte from the full menu. The chocolate souffle dessert is the signature sweet and should be ordered at the beginning of the meal.

Remy is one of the most expensive specialty restaurants at sea, with menus by acclaimed chefs Scott Hunnel (from Victoria & Albert’s at Walt Disney World Resort) and Arnaud Lallement (of Michelin star fame). Disney Dream offers two set menus, one by each chef, for $135 per person, with wine and Champagne pairings for an additional $120 and $160, respectively. You can also order a la carte.

For casual dining, Disney Dream does offer a buffet option on the Deck 11 pool deck. Cabanas serves breakfast and lunch only. In the morning, you’ll find all the staples: eggs, breakfast meat, pastries, cereal, yogurt, fruit, pancakes and the famous Mickey waffles. An omelet station is tucked away at the back.

At lunch, you can find pizza and burgers, an array of hot entrees, soup, premade salads, a huge stash of shrimp and crab legs, pasta, deli meat and desserts (including ice cream). Look for themed sections that change daily.


Cabanas buffet on Disney Dream.

Cabanas buffet on Disney Dream.

Cabanas buffet on Disney Dream.

Cabanas buffet on Disney Dream.

Cabanas buffet on Disney Dream.

Cabanas buffet on Disney Dream.

Cabanas buffet on Disney Dream.

Cabanas buffet on Disney Dream.

Cabanas on Disney Dream.

I found Cabanas to have a nice variety of dishes (and the creamiest steam tray scrambled eggs I’ve had on a cruise to date). However, the layout is awful. The buffet is all one line, rather than station-based, and there is not a lot of room to walk around the venue. The result is that lines are long, and it’s tricky to navigate through (say, if you’re walking from the beverage station back to your table). This is especially true if you get stuck behind slow-moving, unpredictable small children who are somehow impossible to get around.

Related: Cruise ship buffet taboos: 10 things you should never do at mealtime

Unlike other mass-market cruise ships, Disney Dream offers free soda with meals and from beverage stations along the pool deck sides and in Cabanas (where you’ll also find water, juice, coffee, tea and hot chocolate). Bring your own refillable drink containers to avoid waste because the poolside stations only offer paper cups, not reusable glasses and mugs.

For a snack or simpler meal, a trio of food counters, collectively known as Flo’s Cafe, on the opposite end of the pool deck from Cabanas offers all the kid favorites. Luigi’s Pizza serves up five types of pie daily; Tow-Mater’s Grill cooks up burgers, chicken, hot dogs and sausages, plus chicken tenders and French fries; and Fillmore’s Favorites serves a range of paninis, wraps, salads and fruit bowls. Be aware that while these venues are open all afternoon, only Tow-Mater’s is open for dinner; Luigi’s Pizza opens again at 9 p.m. for late-night snacks.


Flo's Cafe.

Flo's Cafe.

Eye Scream self-serve ice cream station.

Poolside treats include the Eye Scream station with three soft-serve machines pumping out multiple flavors, including chocolate, vanilla, banana and strawberry. Frozone Treats next door offers extra-fee smoothies and refreshing drinks with and without alcohol (such as Dole Whip with a shot of rum).

Room service is complimentary on Disney Dream. You can order continental breakfast items by marking off your selections on a tag and hanging it outside your door before bed. All-day room service is available for order via phone; the menu is on the Navigator app. Selections include soups, salads, American fare (buffalo wings, burgers, chicken tenders), pizza and pasta and dessert. Mickey bars are not on the official room service menu, but can be ordered to your cabin.

If the free treats on this ship aren’t enough (which is a concept that’s difficult to grasp), you can splurge at Vanellope’s Sweet Treats. Indulge with extra-fee ice cream and gelato, crazy sundaes, cupcakes and other baked goods and candy.


Vanellope's Sweet Treats.
Vanellope’s Sweet Treats. ERICA SILVERSTEIN/THE POINTS GUY

Outside the Walt Disney Theatre on Deck 3 is Preludes, where you can buy snacks (popcorn, candy) and drinks to bring into the theater. A secondary outpost of Preludes is outside the Buena Vista Theater on Deck 4.

Parents, be prepared: The pervasive smell of popcorn will have your littles desperate for a snack, and the only way to access popcorn is by purchasing a souvenir popcorn bucket on the first night. The buckets range from $8 to more than $20, but refills are only $1.50.

On a ship where sodas and ice cream bars are complimentary, I was surprised the line charged for popcorn.

Bars

On a ship full of kids, it’s understandable that adults might need a grown-up beverage or two. Disney Dream accommodates, but the bars are less front and center than perhaps you’d find on other cruise ships.


Bon Voyage bar.

Vista Cafe coffee bar on Disney Dream

On Deck 3, the Bon Voyage bar is tucked to one side of the midship elevator banks, between the Grand Lobby and the shopping area. It’s in a crowded thoroughfare, so it lacks ambience.

Tucked into a corner on Deck 4 is the Vista Cafe for all your coffee drinks, regular or spiked. It also has a small case of snacks to go with your latte or mocha.

Related: Best cruise ship bars

The District, on Deck 4 aft, is the adult nightlife area, though it’s used during the day to host events such as trivia. Grouped together are Pink, a wine and Champagne bar; Evolution, the nightclub and event space; Pub 687, the sports and game bar; Skyline, for bougie martinis with a changing cityscape behind the bar; and the District Lounge for hanging out, sometimes with live music. The District is a dark warren of interconnected rooms, so I only found the Skyline bar halfway through my cruise.


The District on Disney Dream.

Skyline bar on Disney Dream.

Pub 687 on Disney Dream.

District Lounge on Disney Dream.

Pink on Disney Dream.

You won’t find crowds here, as many adults will be at the family activities in the evening or stuck in their cabins after their kids go to sleep. Fun competitive games, trivia contests, and karaoke in Evolution did get a good-sized audience, but you’ll rarely need to search for a seat at any of the venues.

If you’re interested in Disney Dream nightlife and are traveling with younger kids, I recommend cruising with extended family or friends; this way, each adult can take turns staying with sleeping children while the others go out. Alternatively, put your kids in Oceaneer Club after dinner and the show, but not every child wants to stay up that late or leave their family for the club.

A buffet of finger foods is put out for an hour each evening to help soak up all that alcohol.

On the upper decks, the Cove Cafe is half coffee shop, half bar by the Quiet Cove adult pool. Grownups don’t have to get out of the water to order drinks at the swim-up Cove Bar adjacent to the pool. Forward of the adults area, a juice bar in the Senses Spa will kick start your day or refresh you after a workout with fresh juice blends.

Additional pool bars include the Waves Bar on Deck 12 and the Currents Bar on Deck 13.


Cove Bar on Disney Dream.

Cove Cafe on Disney Dream.

Waves Bar.

Bar outside Disney Dream's movie theater.

Meridian Bar.

Also on Deck 12, the Meridian bar is the perfect place for a pre-dinner cocktail before a meal in the adjacent Remy or Palo. It has both indoor and outdoor seating and is a lovely getaway from the hustle and bustle of the rest of the ship. Passengers booked into Concierge-level cabins can also get drinks at their exclusive Concierge Lounge also on Deck 12.

Disney Dream activities


Minnie Mouse posing for photos.
Minnie Mouse posing for photos. ERICA SILVERSTEIN/THE POINTS GUY

Disney cruise ships offer a mix of typical and unique-to-Disney activities. Perhaps the most Disney thing you can do on Disney Dream is meet your favorite Disney characters and princesses.

Families have three options: You can sign up for free Royal Gatherings, where you can meet multiple princesses at one time, or extra-fee events, such as the Royal Court Royal Tea. You can look up on the Navigator app when characters will be making appearances and line up for a photo opp and to get an autograph. You’ll often find the characters posing in the Grand Lobby or on the balcony just above. Or, you can serendipitously run into a character wandering about the ship.

Even your kids who think they’re too cool for Mickey or princess photos will likely become starstruck when they see the characters around the ship and ultimately want a photo or two.


Oceaneer Club.

Oceaneer Club.

Millennium Falcon area of the Oceaneer Club on Disney Dream.

Oceaneer Club.

Oceaneer Lab.

Oceaneer Lab on Disney Dream with video screens and stools for seating

Oceaneer Lab.

Oceaneer Lab.

It's a Small World Nursery on Disney Dream.

It's a Small World Nursery on Disney Dream.

Most kid-friendly activities occur in the multiple Disney cruise kids clubs on board. Most are clustered on Deck 4, where you’ll find the It’s a Small World Nursery for baby and toddler (up to age 3) daycare for an hourly rate. The Oceaneer Club and Lab offer complimentary drop-off activities for kids ages 3-12. Kids will love flying the Millennium Falcon, playing in Andy’s Room, competing in Magic PlayFloor challenges and making crafts in Tinkerbell’s Fairy Hollow.

Also on Deck 4 is the Bibbidi Bobbidi Boutique, where families can pay for a range of princess, prince and pirate makeovers for young cruisers. If you decide to splurge, choose your salon times wisely. You might not want to get makeup and an updo at 9 a.m. and then be unable to go into the pool for the rest of the day.

Tweens (ages 11-14) have their own hangout called Edge with video games, movies, crafts and group activities in the fake forward funnel on Deck 13. Teens (14-17) can enjoy an indoor lounge with snack bar, video game and movie space, plus a teen-only outdoor sun deck with a plunge pool and hot tub. Vibe, as it’s called, is all the way forward on Deck 5, with a secret entrance from the Deck 4 outdoor promenade.


Edge on Disney Dream.

Edge on Disney Dream.

Edge on Disney Dream.

Secret entrance to Vibe.

Vibe on Disney Dream.

Vibe on Disney Dream.

Vibe teen club on Disney Dream.

Vibe on Disney Dream.

Vibe on Disney Dream.

A range of family activities, from crafts to karaoke and dance parties, take place in the D Lounge on Deck 4. (Don’t confuse it with the District Lounge next door, which is a bar in the adults-only area.) Some activities are held in the atrium lobby, including the hilarious Jack Jack’s Diaper Dash (ie, crawling baby races). Evolution is the destination for evening adult activities, such as trivia, interactive competitions and karaoke.

The other major family-focused destination is, of course, the pool deck. Disney Dream has options for all ages and interests. Deck 11 midship is the main pool area with Mickey’s pool and slide (the latter meant for ages 3-14) and the Goofy pool. Life jackets are available for kids who aren’t strong swimmers.


Disney Dream pool deck.

Mickey Slide.

Nemo's Reef splash area.

Hot tub.

Movies on the pool deck.

A giant poolside screen shows Disney movies during both daytime and evening. Pools are open late so you can watch the evening film from the water. The pool area stage is where the welcome/sailaway show and Pirate’s Night shows take place.

The Nemo’s Reef splash area is intended for supervised splashing for junior cruisers in swim diapers, though youngsters of all ages are welcome. There is a hot tub by the kids pool, but it’s generally full of kids.

Don’t worry, Mom and Dad: Adults have their own pool deck, forward on Deck 11. The Quiet Cove pool and hot tub are exclusive to adults over 18 and are surrounded by a swim-up bar, adults-only coffee shop and lounge spaces.


Cove Pool on Disney Dream.

Cove Pool on Disney Dream.

Satellite Falls sun deck.

Two decks up, the Satellite Falls pool and sun deck provides additional sunbathing space and a wading pool with a circular rain curtain under the ship’s satellite transmitter. A sun deck exclusive to Concierge-level guests is also found on Deck 13.

Between the two on Deck 12 forward is a small family area with the Funnel Puddle plunge pool.

The pool area’s other main attraction is the AquaDuck two-person raft slide that circles the entire pool deck. You must be 42 inches to ride and 54 inches to ride alone or with a smaller person. The ride has some thrills but is fairly tame. Sea-day afternoon wait times can be long (upward of 40 minutes). Ride after dark, and you’ll hardly wait at all.

The entrance and exit from the AquaDuck are adjacent to each other on Deck 12, right above Nemo’s Reef. I say this so you won’t loop the decks multiple times looking for it.

On the opposite side of the ship on Deck 13 is Goofy’s Sports Deck for all your athletic or competitive pursuits. A central sports court with basketball hoops is surrounded by a wacky minigolf course, ping pong tables and foosball.


Goofy's Sports Deck.

Goofy's Sports Deck.

Goofy's Sports Deck.

Your running and walking track, however, will be the Deck 4 promenade. You’ll find padded wooden lounge chairs here, as well as shuffleboard courts.

If you need some serious pamper time, head to the Senses Spa and Salon on Deck 11 forward. A salon offers mani-pedis and hair styling, or you can book a massage or facial in one of the spa treatment rooms. Couples treatments include various massages as well as time in one of two couples’ villas, and teen services are also available.

A fitness center is stocked with resistance machines, free weights, yoga mats and cardio machines with ocean views, plus group class space for spin and core classes. You can also book a pass to the Rainforest Room thermal suite for access to relaxing saunas and steam rooms.


Fitness center on Disney Dream.
Fitness center on Disney Dream. ERICA SILVERSTEIN/THE POINTS GUY

If retail therapy is more your style, you’ll find an array of shops on decks 3 and 4, selling all kinds of character-based souvenirs and toys, Disney Cruise Line logo items, fine jewelry and sundries. The Whozits and Whatzits shop on Deck 11 sells swim and beach items in case you forgot something at home. If you plan on splurging, consider packing a foldable duffle that you can fill with all your souvenirs for the trip home.

Related: Tricks to save money on a Disney cruise

Disney Dream shows


Cast of the
“The Golden Mickeys” show. MATT STROSHANE/DISNEY

Disney Cruise Line is known for its original Broadway-style musical shows. Disney Dream’s trio of original productions include “The Golden Mickeys,” “Beauty and the Beast” and “Disney’s Believe.” These are performed in the Walt Disney Theatre on decks 3 and 4. Your showtime is opposite your mealtime; if you have an early dinner, you’ll see the late show and vice versa.

“The Golden Mickeys” is a Disney’s version of an awards show, honoring the bravest heroes and the most dastardly villains. The show combines video clips with live performances of favorite songs from Disney movies.

“Disney Believe” is another original musical featuring a single dad who goes on a journey to regain his belief in magic. Along the way, he encounters characters from a wide selection of Disney movies, who guide him on his journey with song and dance.



Walt Disney Theatre on Disney Dream. MATT STROSHANE/DISNEY

The ship’s marquee show, which runs 1 and 1/2 hours rather than an hour, is a stage adaptation of “Beauty and the Beast,” based on the live-action movie. The show employs creative use of puppetry and high-tech scenery, and the performers are stellar. (Some even have Broadway backgrounds.) On our sailing, this show also has a matinee performance to accommodate more guests.

The Walt Disney Theatre has both orchestra and balcony seating. Be careful of poles and railings that can block views from the balcony. Sit in the front section of the orchestra if you want confetti to rain down on you during certain performances.

Disney Dream does not have just one theater. The Buena Vista Theatre on decks 4 and 5 is the ship’s movie cinema, showing first-run movies from Disney-owned production studios. That means if the film is currently showing in the movie theaters on land, you can watch it for free while you’re at sea.

Disney Cruise Line is also famous for its Pirate Night, a shipwide pirate-themed party, complete with pirate-themed games, trivia and kids activities; a special pirate-themed, island-inspired dinner menu in every restaurant; and two pirate shows on the pool deck stage. The early show stars Pirate Mickey and friends and is geared for younger cruisers; the later, all-ages show features Jack Sparrow and culminates in a fireworks display.


Pirate Night on Disney Dream.
Pirate Night on Disney Dream. ERICA SILVERSTEIN/THE POINTS GUY

Nearly everyone on board, from babies to grandparents, gets into the pirate spirit, dressing up in looks ranging from simple DIY outfits with a few accessories to head-to-toe professional costumes, complete with wigs. Even if your kids think they’re too cool, pack some pirate attire because you will feel left out of the fun if you’re not in costume.

Another hot tip: The pool deck cannot handle the number of people who turn out for these shows. Arrive a good half hour early to stake out a spot with decent sightlines, and be prepared to potentially hold your child up the entire time if you’re standing in the back. Also, plan for an afternoon nap, if your young kid wants to see fireworks. The show starts after 10 p.m.

On our five-night cruise, Pirate Night took place on a night when a performance one of the three musicals was not occurring. On that night, the main stage screened the newest Disney movie, so more people could watch. On the remaining night, a guest magician performed.

If you like shows, keep an eye out for short performances listed in the daily schedule on the app. Early in the sailing, Mickey and friends did a Christmas tree lighting event, complete with a Santa visit. One evening, the Broadway actor who plays Gaston in the ship’s theater did a half-hour one-man show, performing numbers from the Disney songbook.

Disney Dream itineraries and pricing


Disney Dream at Castaway Cay.
Disney Dream at Castaway Cay. ERICA SILVERSTEIN/THE POINTS GUY

Disney Dream will offer a series of three-, four- and five-night Bahamas and Caribbean cruises out of Port Everglades in Fort Lauderdale, Florida, through early May 2024. Ports of call in the Bahamas include Nassau and Castaway Cay, Disney’s longtime private island. Caribbean cruises include Grand Cayman or Cozumel, Mexico.

The ship then crosses the Atlantic for a summer season in Europe. From May through mid-July, it will offer five- to 11-night Mediterranean cruises out of Barcelona and Civitavecchia (the port for Rome), Italy.

It will then reposition to Southampton, England (near London), where it will sail two Scandinavian fjords cruises; several three- to seven-night Europe Coastal and southern Europe cruises to ports in Spain, France, Belgium, Germany and the Netherlands; and one British Isles cruise before crossing the Atlantic back to Florida.

Related: The 5 best destinations you can visit on a Disney Cruise Line ship

The ship returns to Fort Lauderdale from October 2024 through May 2025, again offering three- to five-night Caribbean and Bahamas sailings. This time, certain itineraries include Lookout Cay at Lighthouse Point, Disney’s new private destination on the island of Eleuthera in the Bahamas.

Fares vary by season, cruise destination and theme, as well as cabin category. Expect the least expensive windowless inside cabins to start at more than $200 per person, per night, based on double occupancy.

On Disney’s website, three-night Bahamas cruises start from $1,733 for a couple. Five-night Western Caribbean cruises start at $2,437 per couple, and a seven-night Western Europe cruise starts at $4,427 per couple. Fares increase from there for cabins with balconies or suites, as well as for adding additional guests sharing the cabin.

A family of four would pay upward of $5,859 for a Concierge-level cabin on a three-night Bahamas cruise, for example.

Related: I saved every receipt — here’s how much it actually costs to go on a Disney cruise

What to know before you go

Required documents


Promenade deck.
Promenade deck. ERICA SILVERSTEIN/THE POINTS GUY

U.S. citizens sailing Disney Dream from Port Canaveral will need either a passport or a government-issued photo ID and an original birth certificate. Children can sail with either a passport or a birth certificate. However, for Disney Dream’s summer European sailings, including the transatlantic crossings, everyone traveling (including babies) will need a passport.

If you’re sailing with a child who is not your own, you will need to fill out a form certifying that you have permission from their parents to travel with them. Passports, when required, must be valid for at least six months. Note that it is important that the name on your reservation be exactly as it is stated on your passport or other official proof of nationality.

Related: Tips for getting a child’s passport

Gratuities

Disney Cruise Line charges a crew gratuity of $14.50 per person (including babies and children) per day for most cruisers and $15.50 per person for Concierge-level cabins and suites.

You can prepay this amount, or it will be added to your onboard bill. If you have not prepaid, you can adjust the amount up or down at guest services or give additional tips in cash. The hardworking crew relies on these gratuities; even if you have service snafus, we strongly encourage you to pay the full amount and express your dissatisfaction in another fashion.

To give an idea of the cost, a four-person family on a five-night cruise in a standard cabin would pay $290 in recommended tips. The amount is split among your team of dining room servers who kept your kids entertained at dinner and your cabin host who cleaned up your mess each day.

An 18% gratuity is added to onboard spa, bar, beverage, wine and deck service tabs. You can always add an additional gratuity for any of your services or servers.

While room service is free, it’s customary to add a few dollars of tip when you sign the “bill.”

A gratuity is added to bills at Palo and Remy because those servers are not included in the automatic gratuity. Leave an additional tip if you enjoyed the service. If you stay in a Concierge-level room or suite, it is customary to tip the Concierge Lounge hosts $8 per person, per day, at the end of your cruise.

Related: Everything you need to know about tipping on cruise ships

Wi-Fi


Oceaneer Lab media room.
Oceaneer Lab media room. ERICA SILVERSTEIN/THE POINTS GUY

Disney Dream offers various Wi-Fi packages for a fee.

On my sailing, you could choose from three Wi-Fi packages and pay per 24 hours or per voyage. The Stay Connected package gives access to just Facebook, Instagram and Twitter. It costs $18 for 24 hours for one device or $16/day for the full voyage (so $80 for a five-night sailing like mine).

The Classic Surf package gives access to the entire web, email and audio calling. The 24-hour price for one device is $28; the full-cruise cost is $24/day ($120 for a five-night sailing).

The Premium Surf package gives the same access as the Classic but with the addition of streaming services like YouTube, Snapchat and video calling. It costs $42 for 24 hours on one device or $34/day for the voyage ($170 for a five-night cruise).

For any of the plans, you can purchase full-cruise packages for up to four devices, with a 20% discount for each additional device. There is no discount for a multiple-device package for 24 hours. You can purchase a full-cruise package in the middle of your vacation, and the price will be prorated for the number of days left.

If you’re deciding how many devices to add to your package, know that you can switch your plan from device to device throughout the cruise. For example, if you purchase a one-device plan, you can switch the service from your phone to your tablet then back to your phone. However, if you need a connection on your tablet and phone at the same time, you will need a two-device plan.

On my Caribbean cruise, I had no problems using the Navigator app or texting, and my travel companions made several Wi-Fi calls using our Premium Surf package. However, loading webpages and uploading photos on my laptop was often slow.

Carry-on drinks policy

Each passenger 21 years and older can bring a maximum of two bottles of unopened wine or Champagne (no larger than 750 milliliters) or six beers (no larger than 12 ounces) on board both at the beginning of the cruise and at each port of call. Not every cruise line allows you to bring drinks back from port without confiscating them, so take advantage of this generous alcohol policy.

On embarkation day, beverages must be packed in your carry-on (not checked) bags. You can keep drinks chilled in the small fridge in your cabin or ask your stateroom host for ice.

If you wish to consume wine or Champagne that you’ve brought on board in one of the dining rooms, you must pay a $26 corkage fee per bottle.

Smoking policy

Smoking is permitted in the following onboard locations only:

The portside outdoor area of the Meridian Lounge on Deck 12The portside deck area on Deck 13 aft by the Currents BarThe aft port side of the Deck 4 outdoor promenade, but only from 6 p.m. to 6 a.m.

Passengers caught smoking in their cabins or on their cabin balconies will be charged a $250 cleaning fee.

Laundry


Laundry room on Disney Dream.
Laundry room on Disney Dream. ERICA SILVERSTEIN/THE POINTS GUY

Disney Dream offers 24-hour, self-service guest laundry facilities on Decks 2, 5, 6, 7, 8, 9, and 10. They are not marked on the deck plans on the app, but they are shown on each floor’s deck plan by the stairwell and signs in the cabin hallways point the way. On most decks, they are located all the way forward or aft.

Use your Key to the World cruise card to pay to operate the washers and dryers, as well as buy any detergent or dryer sheets you need. Laundry rooms are also stocked with irons and ironing boards for complimentary use; they are the only place on board where you’re allowed to use an iron.

If you really don’t want to do chores on your vacation, you can send out your dirty laundry for washing, pressing or dry cleaning for an additional fee. Use the laundry bag and form in your cabin and your cabin attendant will pick up and return your clothes.

Electrical outlets

All cabins are equipped with 110-volt outlets, which are standard in the U.S. and Canada, and 220-volt (European) outlets by the desk and on one side of the bed. A shaver-only outlet is located on the ceiling of the bathroom.

Currency

The currency on Disney Cruise Line ships is the U.S. dollar.

When you are on the ship, you will not need cash or a credit card — all incidentals, purchases and services will be charged to your cabin folio. Your Key to the World card serves as your onboard payment method. The only exception is if you want to tip a crew member in cash.

You will want to have some cash or a credit card for purchases in port. The exception is Castaway Cay, where cruisers can pay for all purchases at the shops and bars with their cruise cards; cash and credit cards are not accepted on Disney’s private island.

Drinking age

The drinking age on board Disney Dream is 21. However, if you’re sailing on one of Dream’s round-trip cruises within Europe, where the drinking age is lower, parents and guardians can sign a form to allow 18- to 20-year-olds to drink on board when in the presence of an adult in their traveling party.

Dress code

Daytime dress is casual; shorts, T-shirts and casual sundresses are the norm on Bahamas and Caribbean sailings. Many of your shipmates will be dressed in Mickey ears, Disney-themed attire, princess dresses or group T-shirts at all times.

During the evenings, dining attire in the three main dining restaurants is “cruise casual,” meaning no swimwear or tank tops, but you don’t have to dress up in anything fancy. That said, many guests do dress up in the evening, but it’s not required unless you are dining in Palo or Remy. (Palo also asks that diners dress up a bit for brunch, so come prepared.)

Our five-night cruise had one optional dress-up night, and we were also told that it’s fun to change into something a bit fancier (or perhaps a princess costume) when dining at the Royal Palace restaurant.

The dress code on Pirate Night is, of course, pirate casual. Bring your bandanas and eye patches, but leave your swords and pistols at home.

On Halloween and Very Merrytime Christmas cruises, costumes and holiday attire are encouraged — and make for great photos.

Related: The ultimate Disney cruise packing list

Bottom line


Atrium lobby on Disney Dream.
Atrium lobby on Disney Dream. ERICA SILVERSTEIN/THE POINTS GUY

Disney Dream offers an amazing experience for families with children and Disney lovers of all ages. The ship stands out for its family-friendly cabins, attentive crew and stellar musical shows. You will be able to meet many of your favorite Disney characters and immerse yourself in the world of Disney.

However, you need to be prepared for crowds and queues, loud dinners, other people’s children and myriad extra-fee events, treats and souvenirs that will tempt everyone in your travel party. Come with the right mindset, and you’ll have a magical trip your family will remember fondly.

Planning a cruise? Start with these stories:

The 5 most desirable cabin locations on any cruise shipA beginners guide to picking a cruise lineThe 8 worst cabin locations on any cruise shipThe ultimate guide to what to pack for a cruiseA quick guide to the most popular cruise lines21 tips and tricks that will make your cruise go smoothlyTop ways cruisers waste moneyThe ultimate guide to choosing a cruise ship cabin
By: Erica Silverstein
Title: Disney Dream cruise ship review: Mostly magic with a bit of mayhem
Sourced From: thepointsguy.com/reviews/disney-cruise-line-dream/
Published Date: Thu, 14 Dec 2023 16:00:13 +0000




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